Privacy Policy
Your privacy is paramount in cybersecurity education. Learn how CyberGuard Academy protects, processes, and secures your personal information with military-grade security measures.
Our Commitment to Data Protection
At CyberGuard Academy, we understand that privacy and security are fundamental rights, especially in cybersecurity education. As Sri Lanka's premier cybersecurity training institute, we implement the same rigorous data protection standards we teach our students, ensuring your personal information receives military-grade protection throughout your learning journey.
This Privacy Policy outlines our comprehensive approach to data collection, processing, storage, and protection. We are committed to transparency, giving you complete control over your personal information while maintaining the highest security standards in the industry.
Information We Collect
Personal Identification Information
- • Contact Details: Full name, email address, phone number, and postal address
- • Educational Background: Academic qualifications, professional certifications, and prior cybersecurity experience
- • Professional Information: Current employment, job title, and career objectives in cybersecurity
- • Identity Verification: Government-issued ID numbers for certification purposes (encrypted storage)
Learning and Performance Data
- • Course Progress: Module completion rates, assessment scores, and learning milestones
- • Lab Activities: Virtual environment usage, practical exercise results, and security simulations
- • Certification Records: Exam attempts, scores, and certification achievements
- • Learning Preferences: Preferred learning styles, feedback on content, and course recommendations
Technical and Usage Information
- • Device Information: Browser type, operating system, device specifications for lab compatibility
- • Network Data: IP address, connection quality, and geographic location for security purposes
- • Website Interactions: Pages visited, time spent on training modules, and feature usage patterns
- • Cookies and Tracking: Session data, preferences, and analytics information (see our Cookie Policy)
How We Use Your Information
Educational Services
- • Deliver personalized cybersecurity training programs
- • Track learning progress and provide performance feedback
- • Issue professional certifications and maintain records
- • Provide technical support for virtual labs and simulations
- • Customize content based on your cybersecurity specialization
Communication & Support
- • Send course updates and cybersecurity industry news
- • Provide technical assistance and learning support
- • Share job opportunities and career advancement resources
- • Conduct satisfaction surveys and gather feedback
- • Notify about new programs and advanced certifications
Security & Compliance
- • Verify student identity for certification integrity
- • Monitor for fraudulent activities and security breaches
- • Comply with educational and professional standards
- • Maintain audit trails for regulatory requirements
- • Protect against unauthorized access and data theft
Analytics & Improvement
- • Analyze learning effectiveness and course outcomes
- • Improve training methodologies and content quality
- • Research cybersecurity education best practices
- • Develop new programs based on industry demand
- • Generate anonymized reports for academic research
Security Measures & Data Protection
As a cybersecurity training institution, we implement enterprise-grade security measures that reflect the same standards we teach our students.
Encryption & Storage
- • AES-256 encryption for all stored personal data
- • TLS 1.3 encryption for all data transmission
- • Secure cloud infrastructure with redundant backups
- • Geographic data distribution across secure facilities
- • Regular security audits and penetration testing
Access Controls
- • Multi-factor authentication for all staff access
- • Role-based access controls with minimal privileges
- • Regular access reviews and permission audits
- • Comprehensive background checks for all personnel
- • Detailed activity logging and monitoring systems
Incident Response
- • 24/7 security monitoring and threat detection
- • Automated breach notification systems
- • Rapid incident response and containment procedures
- • Forensic analysis and impact assessment protocols
- • Transparent communication with affected individuals
Data Integrity
- • Regular data integrity checks and validation
- • Immutable audit trails for all data modifications
- • Version control for educational content and records
- • Secure data migration and legacy system protection
- • Compliance with international security standards
Your Privacy Rights
You have comprehensive rights regarding your personal data. We respect and facilitate the exercise of these rights in accordance with international privacy standards.
Right to Access
Request a complete copy of all personal data we hold about you, including learning records, progress reports, and account information.
Right to Rectification
Correct any inaccurate or incomplete personal information in your student profile, contact details, or educational records.
Right to Erasure
Request deletion of your personal data, subject to legal and certification record-keeping requirements for educational institutions.
Right to Data Portability
Receive your personal data in a structured, machine-readable format for transfer to another educational institution or service provider.
Right to Object
Object to processing of your personal data for marketing purposes, automated decision-making, or other specific uses.
Right to Restrict Processing
Limit how we use your personal data while maintaining your student account and certification records as required by law.
How to Exercise Your Rights
To exercise any of these rights, please contact our Data Protection Officer through our secure contact form. We will respond to all requests within 30 days and provide verification procedures to ensure the security of your personal information.
Contact Data Protection TeamYour Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly and in accordance with applicable data protection laws.
Important Note on Educational Records
Some educational records and certification data may be retained for longer periods as required by educational accreditation bodies and professional certification organizations. We will clearly explain any limitations when processing deletion requests.
Data Retention & International Transfers
Retention Periods
- • Student Records: 7 years after course completion
- • Certification Data: Permanent retention for verification
- • Marketing Data: Until consent withdrawal
- • Website Analytics: 26 months maximum
- • Support Communications: 3 years for quality assurance
International Transfers
- • Primary data storage within Sri Lanka and Singapore
- • EU-standard adequacy decisions for all transfers
- • Certified cloud providers with security compliance
- • No data transfers to countries without adequate protection
- • Regular review of international data protection standards
Contact & Questions
If you have questions about this Privacy Policy, want to exercise your data rights, or need assistance with privacy-related concerns, please contact our dedicated privacy team.
Data Protection Officer
Our certified Data Protection Officer handles all privacy inquiries and ensures compliance with international data protection standards.
Contact Privacy TeamResponse Time
We respond to all privacy inquiries within 72 hours and complete most data requests within 30 days as required by international privacy laws.